It watches signals, decides channel / scenario / content / difficulty, and acts within the rules the team defines. It's the hardest differentiator to match: it's not a chatbot or a campaign scheduler.
HRM glossary
Awareness Agent
The intelligence that decides the next intervention without manual work from the security team.
Definition
Completion rate — Percentage of people who finished a course. The metric HRM stops using as the main KPI.
Deepfake — Audiovisual impersonation of a real person, used as a social engineering vector.
DPA (Data Processing Agreement) — Data processing agreement between the customer and Whalemate.
Human Risk Management (HRM) — Managing cyber risk with a focus on people's behavior, not on completing a course.
HRM glossary
Questions about Awareness Agent
What is Awareness Agent?
The intelligence that decides the next intervention without manual work from the security team.
How does Whalemate use it?
It watches signals, decides channel / scenario / content / difficulty, and acts within the rules the team defines. It's the hardest differentiator to match: it's not a chatbot or a campaign scheduler.
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