It's useful as an operational figure, not as evidence of risk. 100% completion says nothing about who's still clicking.
HRM glossary
Completion rate
Percentage of people who finished a course. The metric HRM stops using as the main KPI.
Definition
Deepfake — Audiovisual impersonation of a real person, used as a social engineering vector.
DPA (Data Processing Agreement) — Data processing agreement between the customer and Whalemate.
Human Risk Management (HRM) — Managing cyber risk with a focus on people's behavior, not on completing a course.
ISO/IEC 27001 — International standard for information security management.
HRM glossary
Questions about Completion rate
What is Completion rate?
Percentage of people who finished a course. The metric HRM stops using as the main KPI.
How does Whalemate use it?
It's useful as an operational figure, not as evidence of risk. 100% completion says nothing about who's still clicking.
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