HRM glossary

DPA (Data Processing Agreement)

Data processing agreement between the customer and Whalemate.

Definition

Defines what data is processed, for what purpose and under what safeguards. No individual metric is ever used for disciplinary purposes: that's stated in the DPA, not only on the website.

HRM glossary

Human Risk Management (HRM)Managing cyber risk with a focus on people's behavior, not on completing a course.

ISO/IEC 27001International standard for information security management.

KnowBe4 and Human Risk ManagementKnowBe4 markets its platform as HRM+ and defines Human Risk Management as a people-centered framework to measure and reduce security risk.

PAS (Phishing Awareness Score)A specific metric of how much a person or area recognizes and reports phishing.

HRM glossary

Questions about DPA (Data Processing Agreement)

What is DPA (Data Processing Agreement)?
Data processing agreement between the customer and Whalemate.
How does Whalemate use it?
Defines what data is processed, for what purpose and under what safeguards. No individual metric is ever used for disciplinary purposes: that's stated in the DPA, not only on the website.

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