Standards
Standards
ISO 27001
The standard asks for awareness tied to the role and evidence that the control exists over time, not an annual talk with an attendance list.
What an ISMS is, what is expected of each person, and what is not “security will handle it”. Three versions: everyone, executives, implementers.
Everyone, executives and implementers. It is not a single video with the ISO logo.
PCI DSS
PCI DSS 12.6 asks for awareness specific to phishing and social engineering for whoever touches payments, with evidence by period.
Why clicks and handing over data matter in a card environment, what is reported, and why a generic e-learning is not enough. Three versions: everyone, executives, implementers.
Whoever operates payments, whoever directs them, and whoever implements the control. Whalemate is not a QSA.
OWASP Top Ten:2025
A team that builds software needs the current Top Ten, not a 2017 poster.
The 2025 categories applied to design and code decisions a non-technical person does not have to memorise.
Technical profile. It is not assigned to a branch or a board as if it were digital hygiene.
Secure development
The training control for whoever writes and reviews code is not covered by the everyone-phishing course.
Design and review practices the program can assign and audit. It is not a bootcamp and not a vendor certification.
Technical profile and, when the customer defines it, implementers.
LGPD
Brazil asks for demonstrable handling of personal data, including the people who see it every day.
What personal data is in the operation, what can be asked over an informal channel, and what evidence remains when someone is trained.
Everyone in Brazil-facing operations, plus the compliance profile that has to show coverage.
TISAX
The automotive chain asks for an information level a generic awareness course does not document.
What is expected of whoever touches that chain’s information and how training is recorded.
Compliance and implementers in accounts that declare TISAX. It is not sold as a Whalemate badge.
Incident management
Knowing what to do in the first hour is not the same course as not clicking.
Roles, escalation, and what is not improvised over chat. It complements the report button; it does not replace it.
Operations and profiles the customer marks as part of response.