How Banco del Sol adopted human risk management with a local identity
A financial institution with more than 500 employees found in Whalemate the regional closeness it was missing to bring cybersecurity into the day-to-day of its organizational culture.
Global content that didn't connect locally
They already had an awareness tool, but global content didn't connect with the cultural reality of their Latin American teams.
The result was low adoption and difficulty making cybersecurity part of everyday work.
The regional closeness they were missing
They needed a tool with a regional focus, one that matched their teams' culture, not just their language.
Whalemate stood out by adapting simulations and content to local contexts, something global platforms couldn't offer.
Newsletters people actually read
They brought Whalemate in to complement their security program, with personalized newsletters as the main channel to keep employees informed and alert.
The careful design and tone adapted to their reality made the reception exceed the security team's expectations.
Real engagement with cybersecurity
The most notable change was content adoption: Whalemate's newsletters achieved an engagement level they had never reached with the previous solution.
The next step is to deepen the simulation cadence and leverage the Learning Paths Whalemate builds for each employee based on their risk profile.
Whalemate brought more order and a stronger culture around cybersecurity, taking the risks to information security more seriously.
